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Customer Warning about www.doxo.com

It has come to The City of Torrance Utilities’ attention that a website exists that appears to be an online payment portal affiliated with The City. The site is www.doxo.com/info/city-torrance-utilities-ca.

Please be aware that this site has no affiliation with The City of Torrance Utilities and is NOT an authorized payment center for the City of Torrance. Customers should be aware that paying a utility bill using www.doxo.com could delay their payment, which could result in late payment penalties and disconnection of utility service.

The site states that The City of Torrance Utilities does not have online payment options, which is not accurate. Customers can access our authorized online payment portal using www.torranceca.gov/utilitybilling.

If you have any questions, please call Customer Service at 855-354-5623.



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