Customer Self-ServicePhone: 1-855-354-5623
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Please be aware that there are several third-party payment providers, including your banking institution and doxo, inc., among others, that may allow you to use their portal for payment of your City of Torrance utility billing statements. The City of Torrance, and affiliates, (collectively “The City of Torrance”) is not affiliated with such third-party providers, nor does The City of Torrance receive any additional monetary compensation for your use of such third-party providers. Your use of such third-party providers is at your own risk and you may be assessed additional fees by such third-party payment providers for your use of their payment portals. You may choose at any time to make your payments for your account directly through the City of Torrance payment portal at TorranceCA.gov/utilitybillling or TorranceCA.myUtilityDirect.com. If you have any questions concerning your City of Torrance utility bill, please contact our Customer Service at (855) 354-5623 (Mon-Fri 7:30 am – 5:30 pm PST) or email us at TorranceCA@myUtilityDirect.com.