Customer Self-Service
Phone: 1-855-354-5623Site is currently unavailable due to maintenance. The system will be available as soon as possible. We apologize for any inconvenience.
URGENT: A Boil Water Notice is in effect for Greenwood Water due to mainline repairs. Boil water for 2 min before use. Crews are working to restore service.
Updates: PBWR.myUtilityDirect.com or call 1-888-812-6268. Notice will be lifted after lab tests are received.
Please be aware that there are several third-party payment providers, including your banking institution and doxo, inc., among others, that may allow you to use their portal for payment of your City of Torrance utility billing statements. The City of Torrance, and affiliates, (collectively “The City of Torrance”) is not affiliated with such third-party providers, nor does The City of Torrance receive any additional monetary compensation for your use of such third-party providers. Your use of such third-party providers is at your own risk and you may be assessed additional fees by such third-party payment providers for your use of their payment portals. You may choose at any time to make your payments for your account directly through the City of Torrance payment portal at TorranceCA.gov/utilitybillling or TorranceCA.myUtilityDirect.com. If you have any questions concerning your City of Torrance utility bill, please contact our Customer Service at (855) 354-5623 (Mon-Fri 7:30 am – 5:30 pm PST) or email us at TorranceCA@myUtilityDirect.com.
Use another service to log in.
There are no external authentication services configured. See this article for details on setting up this ASP.NET application to support logging in via external services.