Customer Self-Service
Phone: 1-855-354-5623Site is currently unavailable due to maintenance. The system will be available as soon as possible. We apologize for any inconvenience.
We are issuing an immediate Boil Water Notice for all customers of Park Water Company and Greenwood Water Corporation. This notice is a precautionary measure due to a recent event in our water distribution system.
Duration: This Boil Water Notice will remain in effect until water sample tests confirm that the water is safe to drink. Water testing is being conducted in accordance with TCEQ regulations. We will notify you immediately once the notice is lifted.
We Apologize for the Inconvenience: We understand that this situation may cause inconvenience and appreciate your patience and cooperation as we work to ensure the safety and quality of your water supply.
Updates: Please check your email and our website for further updates and information regarding this situation.
Thank you for your understanding and assistance.
Please be aware that there are several third-party payment providers, including your banking institution and doxo, inc., among others, that may allow you to use their portal for payment of your City of Torrance utility billing statements. The City of Torrance, and affiliates, (collectively “The City of Torrance”) is not affiliated with such third-party providers, nor does The City of Torrance receive any additional monetary compensation for your use of such third-party providers. Your use of such third-party providers is at your own risk and you may be assessed additional fees by such third-party payment providers for your use of their payment portals. You may choose at any time to make your payments for your account directly through the City of Torrance payment portal at TorranceCA.gov/utilitybillling or TorranceCA.myUtilityDirect.com. If you have any questions concerning your City of Torrance utility bill, please contact our Customer Service at (855) 354-5623 (Mon-Fri 7:30 am – 5:30 pm PST) or email us at TorranceCA@myUtilityDirect.com.
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